In Short
The coronavirus has a huge impact on digital transformation projects and business IT. To make the best out of the situation CIOs should focus on improving customer experience and reducing cost and rely on service partners. Also IT operations automation with AIOps platforms like Avantra can be an important success factor.
The coronavirus has a huge impact on digital transformation projects and business IT. To make the best out of the situation CIOs should focus on improving customer experience and reducing cost and rely on service partners. Also IT operations automation with AIOps platforms like Avantra can be an important success factor.
The IT world has been talking about digital transformation for the last five years. According to an IDC report in October 2019, digital transformation would be a multitrillion Euro market by 2023. It has been the topic of every significant IT conference, a thousand webinars, and every CEO expects their CIO to have a „digital transformation strategy.“ [1] Then in March 2020, offices shut down, bars and restaurants closed their shutters, the airline industry ground to a halt, and then the high streets and malls shut altogether.
